Terms of Service

1. The service

Talvio provides a one-time workforce TAP analysis. You upload a spreadsheet of job titles and departments; we return an interactive report scoring each role's AI training opportunity, based on U.S. Department of Labor occupational data and AI-generated assessments. Your uploaded file is stored with your analysis during the 30-day access window so Talvio can process the dashboard, support reprocessing, and support file replacement workflows during that period.

Talvio outputs are intended for informational and workforce planning purposes only and must not be used as the basis for employment, compensation, promotion, termination, restructuring, or any other individual HR decision. Scores reflect probabilistic assessments of occupational categories and are not evaluations of any individual employee.

Talvio is owned and operated by Talvio LLC. Questions or concerns: .

2. Eligibility

You must be at least 18 years old and have authority to agree to these terms on behalf of yourself or the organization you represent. By using the service you represent that this is the case.

3. Accounts and purchases

Each analysis purchase grants one primary account owner access to one analysis for one uploaded file. Standard analysis includes workforce files with up to 10,000 employees. Files above 10,000 employees may require an additional processing charge before analysis begins. The primary account owner may invite teammates to access the same analysis through their own Talvio logins. You may not share access tokens or credentials with third parties.

You are responsible for maintaining the security of your account. Notify us immediately at if you suspect unauthorized access.

4. Acceptable use

You agree not to:

• Upload files containing personally identifiable employee information (names, IDs, SSNs, etc.)
• Attempt to reverse-engineer, scrape, or extract the underlying occupational scoring data or AI model outputs in bulk
• Use automated tools to submit requests or probe the service beyond normal use
• Resell, sublicense, or redistribute analysis outputs as a standalone data product
• Use the service for any unlawful purpose or in violation of any applicable regulations

You may use analysis outputs - reports, scores, charts - internally within your organization and in presentations, plans, or documents you produce. White-label exports may be used without Talvio branding when included in your plan; otherwise, attribute the source as "Talvio workforce analysis."

5. Payment and refunds

All purchases are processed by Stripe. The price at the time of purchase is the price charged. Prices are displayed in USD. Direct analysis purchases and renewals are one-time charges. Consultant plans are monthly subscriptions that renew until canceled, and additional consultant analysis credits are one-time charges. If your uploaded file exceeds 10,000 employees, we may require an additional one-time processing charge before analysis begins.

Because analysis results are delivered immediately upon completion, all sales are final. We do not offer refunds once an analysis has been run. If your analysis fails due to a technical error on our end, or if you need to upload a corrected version of your file, contact us within 30 days and we will rerun the analysis at no additional charge or issue a full refund at our discretion.

6. Data expiration

Direct analysis results are automatically deleted from our servers 30 days after your analysis completes. Consultant-plan analyses remain available while the subscription is active. If a consultant subscription is canceled or payment fails, account access, client workspace access, and credit purchases may be paused. It is your responsibility to download or export any results you wish to retain while your access is active. We do not offer extensions beyond these windows except at our sole discretion.

7. Intellectual property

The Talvio application, design, and software are owned by Talvio LLC. Occupational data is sourced from O*NET 30.2 (U.S. Department of Labor, CC BY 4.0). AI scoring is performed by Anthropic Claude. We are not affiliated with or endorsed by USDOL/ETA or Anthropic.

You retain ownership of the data you upload. By uploading, you grant us a limited license to process that data solely to perform your analysis.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Analysis results reflect probabilistic assessments based on occupational classification data and AI scoring. They are intended as a planning aid only, not as definitive HR determinations, and must not be used as the basis for employment, compensation, promotion, termination, or restructuring decisions. We make no guarantee that any specific role, department, or organization will experience AI-related workforce changes as described.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TALVIO LLC AND ITS MEMBERS, OFFICERS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE ANALYSIS GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Talvio LLC and its members, officers, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the service, your violation of these terms, or your upload of data that violates applicable law or third-party rights.

11. Termination

We may suspend or terminate your access to the service at any time if we believe you have violated these terms or are using the service in a manner that harms others or us. Direct analysis purchases are discrete one-time transactions. Consultant subscription credits and workspace access are governed by the subscription status and any written refund policy we provide at checkout.

12. Governing law

These terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Colorado, and you consent to personal jurisdiction there.

13. Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the revised terms.